Our Privacy Promise To Coffee Lovers
Hi there! We built Oryn to be your private, safe space to save all your favorite coffee memories, so we care about your privacy just as much as we care about nailing the perfect pour over temperature. This policy skips all the confusing legal jargon and lays out exactly how we handle (or, more often, don't handle) your information when you use our app.
Our core rule: your personal brew data belongs to you, and we will never access or store it unless you explicitly choose to share it with us.
What We Collect (And What We Never Do)
We built Oryn to minimize data collection by design. Here's a clear breakdown of what information we ever receive:
- Information we never collect, ever: All your private brew logs (including water temperature, bean weight, grind size, flavor notes), photos of your beans, brew setup, and finished cups, plus your virtual coffee bean reward progress are all stored locally on your device by default. We never upload, access, or view this private content on our servers – we can't see your coffee memories, and we don't want to.
- Information you voluntarily share with us: The only personal information we ever receive is what you choose to send directly:
- If you email our team for support, bug reports, feature requests, or just to share your favorite brew recipe, we will have your email address and any content you include in your message.
- If you submit a roaster or bean recommendation for our Discovery Channel, we will have the details you include in your submission.
- Anonymous usage data: We may collect completely non-identifiable, aggregate data about app performance (like crash reports) and general feature usage (like how many users save photos to their brew logs) to help us improve Oryn. This data is never tied to your identity or your personal brew records.
How We Use Your Information
We only use the limited information you choose to share with us for the following purposes:
- Respond to your support requests, feedback, questions, or Discovery Channel submissions.
- Fix bugs, improve app performance, and build new features requested by our community, using anonymous aggregate usage data.
- We will never sell, rent, or share your personal information with any third parties for marketing or commercial purposes, under any circumstances.
Third Party Services
Our app includes limited links to external services, and we want to be transparent about how they handle your data:
- Our Discovery Channel includes links to official websites of our featured specialty roasters, so you can learn more or purchase beans you're interested in. We do not control the privacy practices of these external sites, so we recommend reviewing their individual privacy policies before providing any personal information to them.
- Any third-party tools we use for crash reporting or anonymous analytics are bound by strict privacy agreements, and are prohibited from collecting any personally identifiable information from Oryn users.
Your Full Control Over Your Data
We designed Oryn to put you in full control of your information, no hoops to jump through:
- Since almost all of your personal data is stored locally on your device, you can view, edit, export, or delete all your brew logs, photos, and content at any time directly within the app, no request to our team needed.
- If you have previously sent us personal information (like a support email), you can contact us at any time to request that we permanently delete all records of your information from our systems. We will fulfill your request within 7 business days, no questions asked.
- We never store your personal information longer than necessary to fulfill the purpose you provided it for. For example, we will delete your support email correspondence once your request is fully resolved, unless you ask us to keep it.
Minors Privacy
Oryn is not intended for use by individuals under the age of 13. We do not knowingly collect any personal information from anyone under 13. If you become aware that a child under 13 has provided us with personal information, please contact us immediately and we will permanently delete that information from our records.
Updates To This Policy
We may update this privacy policy occasionally as we add new features to Oryn. If we make any material changes, we will post a prominent notice inside the app at least 7 days before the updated policy takes effect. Your continued use of Oryn after the new policy goes into effect constitutes your agreement to the updated terms.
We're Here To Answer Your Questions
If you have any questions, concerns, or requests related to this privacy policy or how we handle your data, we read every single message we receive and will get back to you as quickly as possible.
Reach the Oryn team at:
2983hau2oryn2@zohomail.cn